Help page

For help viewing your security camera footage, and more

If you need help viewing your Auckland Security Camera footage you'll find links to written answers and short videos on this page.

First you'll see some Mobotix Tutorials and then some tutorials for other analog and IP systems.


Mobotix tutorials

How to find & export video using video search



How to view live video & zoom in





Other systems' downloads










Other systems' tutorials

How do I watch a recording on my computer?

Click on the icon that looks like the one on your Desktop.



How to convert a video to avi format

Download this handy little converter.

How do I watch live footage on my computer over the Internet?

Click on the icon that looks like the one on your Desktop.



How do I watch live footage on my i-phone?

View the tutorial here

What to do if you can't see your internet security camera footage anymore. 

How do I give a photo to the Police?

View the tutorial here

How do I do all of the above directly on my security camera DVR using a mouse and a monitor?

63 SERIES DVR Security Cameras Basic User Instructions

66 SERIES Security Camera DVR Basic User Instructions

Samsung DVR SRD 470D Help Page

Some customers might not have their DVR connected to a computer at all. If that's you then you'll have a monitor connected to it instead. You should also have a mouse plugged into the USB connection on the front of the DVR case (you can also use the remote and even the buttons on the DVR but to be honest... life's too short, as those methods are both pretty ugly.)

How do I set my CCTV DVR System to take daylight savings into account?

CCTV DVR System for daylight saving Instructions

Don't worry ... it's easier than programming your VCR!




Quality installation of security cameras Auckland wide, including the North Shore, Waitakere, Manukau, Takapuna, Glenfield, East Coast Bays, Beachaven, Birkdale, Birkenhead, Albany, Northcote, Devonport, Auckland Central, East Auckland, Pakuranga, Howick, Botany, Glendowie, St Heliers, Newmarket, Mt Eden, Epsom, Ponsonby, Grey Lynn, Remuera, Mt Albert, Mt Roskill, Onehunga, Henderson, Te Atatu, West Harbour, Mangere, Otahuhu, Papatoetoe, Otara, Airport Oaks, Penrose.


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